Facing
some issues on some computers this September month, so i am going to log it to
the blog today.
To
start with, windows 7 screen will appear with the usual startup after power on.
Logo will come on as usual and for those that have a password login account,
you log in by typing the password.
After
that you will notice that after a few seconds a screen will notify you stating “The
user profile service failed the logon, user profile cannot be loaded”. Then
your next thought is that you have keyed in the wrong password and try to do
key in again. Again same message appears.
Next you try to shut down, the power up the computer again
and try to key in password again. Same message comes out. In big trouble now?
Let’s try to restart the computer press F8 key on the top first
row keyboard button. Sometimes you have to press fast a few times until a
screen comes out with a black screen with white text and words like
Repair your Computer
Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Etc….
First, try to “Repair your Computer” and follow the
instructions and a screen will appear to try to repair. Let it run till finish,
if you find that it takes too long and try to cancel, it will inform you that
process is still running. Please do not restart or power off the computer at
this stage, might do more harm than good.
If all goes well it will say repair successful, exit and
restart the computer. See if you can go login your account.
If there is a problem, it will say that it can’t repair and
you will be given an option to go to the startup recovery. Just shut down
computer.
Right, if you still can login with the password, then we
shall move to the next available option. Start the computer again and press F8
till you go back to the black screen again. This time choose the Safe Mode.
Window screen appear and login in as usual.
If you can login here then you will see that everything is
larger, no there is nothing wrong with your eyes and no the screen did not
increase in size. When the computer runs in safe mode, it’s running on default
setting and loads up basic command so that troubleshooting the computer is easier.
Next a screen will tell you that you are running in safe
mode, just close that window screen. Most important thing to do now is to click
on start menu button, at your left bottom screen. A menu comes out, click on
All Programs, then Accessories, System Tools and System Restore.
It will say starting restore and a screen pops out with
Restore system Files and Settings. Press next at the bottom to go next screen,
it will then show you a number of date option or we call it restore point. The
dates shown are for us to choose, to go back in time when we had no problem. (Wish
I could do that with my life too, sigh!)
Let’s continue, example, today is 27th September
and your problem started at 26th September. So we may want to
restore our computer back from 25th or before. If you can’t find the
dates available, there is an option below the dates to show more restore point. Choose
a date and press next.
A screen will inform you that system restore is running and
please do not shutdown or power off. Let it finish and it will restart by
itself. And don’t go anywhere, when it’s restart, we need to go back to F8
again and Safe Mode to login again. A screen will then show you “System Restore
Successful”. Now we can restart the computer and let it boot up on its own.
If everything goes well, you can now login with your password
as usual and a final advice, PLEASE BACK UP YOUR DATA!!!
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